Help

What format should I send my track in?Can I choose which engineer will master my track?Is it ok for me to say, “I’d like it to sound like [insert your favourite song here]…?”Will I hear from the engineer mastering my track directly?Can I use any of Abbey Road’s world famous effects in my mix?I want my track to be mixed at Abbey Road. What are my options?How can I pay?I need more online mastering/mixing help What formats can I get my track in?I’m thinking of adding a load of reverb and effects prior to the mix. Is that ok?How much headroom do I need to leave?What should my submitted file look like?How long will it take to master my track(s)?Can I get any revisions to my mastered track?Is there a limit on tracks I can use?Can I get my track mastered within two days?Can I access my account at any time to view my files?I want my track to be mixed at Abbey Road. What are my options?How will you deliver my track?Once I’ve heard my mixed track, will I be allowed any mix revisions?For Online Mixing, what will I get back at the end of it all?Is VAT included in the price?Will you notify me when my track has been mastered?Can I use special characters in my track name or project name?Do you accept midi?What is mastering? How do I download my tracks?I'm experiencing a problem with my payment, what should I do?Can I use any of Abbey Road’s world famous effects in my mix?Can I send my track for Vocal Tuning?Help – I can’t log in!Oops. I seem to have lost my Online Mixing file.How to record?Can I use special characters in my track name or project name?I've received a promotional code, what do I do with it?I’m having problems with uploading my tracks, what should I do?Is the Abbey Road Online Services site secure?Can I see where my recordings were made?Can I share WAV files and how?I’m having problems with uploading my tracks, what should I do?How to share music via WhatsApp?How to use reverb?How to share a multitrack?Can I get a VAT invoice using online services?How to import tracks?How to mute?How to undo recordings?There is latency between tracks, what can I do?How to sync files to the cloud?What format of the track I can import?My reverb cuts at the end, what can I do?What is the resolution of tracks recorded with Topline?When I press mute on some tracks what does it do?How to see which projects are synced?I’ve started syncing but some of my tracks are not done, why?Why is my preferred engineer not available as an option for my session?