I'm experiencing a problem with my payment, what should I do?

Log back in to your account and click the "Pay now" button displayed under the name of your project. Please make sure you have chosen the right type of card: Master Card, Visa Debit, Visa Delta, Visa Connect, Visa, Solo, Maestro.

Please note start date is not mandatory.

If the payment fails again you might need to ask your bank to see if there are any issues currently blocking your transactions. Please note that transactions are in GBP and if you are based outside UK your bank might have blocked the transaction for security .

Please note once blocked, your card can no longer be used on our payment system, you would need to use a different card.